Central Pro Insurance Services
Customer Service
Part Time • Fully Remote - US
Benefits:
- Bonus based on performance
- Flexible schedule
- Opportunity for advancement
- Training & development
About the Role:
Central Pro Insurance Services is seeking a dedicated and friendly Customer Service representative to join our team in Riverside, CA. As a Customer Service representative, you will be the first point of contact for our clients, providing exceptional service and support.
Responsibilities:
- Assist clients with inquiries and provide information about insurance products
- Process policy changes and update customer information in the database
- Handle incoming calls and emails in a professional and timely manner
- Resolve customer complaints and issues with empathy and efficiency
- Collaborate with the sales team to ensure customer satisfaction and retention
Requirements:
- Prior experience in customer service or a related field
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office and CRM software
- Active insurance license is preferred
- Ability to multitask and prioritize in a fast-paced environment
About Us:
Central Pro Insurance Services has been a trusted provider of insurance solutions in Riverside, CA for over 20 years. Our commitment to personalized service and comprehensive coverage options has earned us a loyal customer base. We value our employees and offer a supportive and collaborative work environment.
This is a remote position.
Compensation: $3,000.00 - $5,000.00 per month
(if you already have a resume on Indeed)